Enquiries

Never lose a user question again and manage account-level settings from the profile menu.

When the AI cannot answer, an enquiry form collects the user’s email and message. Every submission appears in the Enquiries dashboard for follow-up.

• Search by name, email, or message content.
• Export the full list for offline review in JSON, PDF, or Excel.

• #ID – unique identifier per enquiry.
• Email – the requester’s contact information.
• Enquiry Message – the exact question that failed.
• Agent Name – which agent needs updated training.
• Date – when the enquiry was submitted.
• Status – pending or completed so you can track progress.

Review historical enquiries, including those already handled or deleted. Use Reply via Gmail for quick follow-ups and update training data afterward.

• Dashboard – quick link to every workspace tool.
• Account Settings – verify email, update display name, phone, and company info, or delete the account (irreversible).
• Create Team – enter a name and description to start collaborating.