FAQ

An AI Agent greets visitors, answers questions, guides them to the right information, captures their details, and can even help complete tasks like booking a call or requesting a quote.

Unlike traditional chatbots that rely on pre-set rules and limited responses, GetMyAI uses AI-powered learning. This means it can understand context, improve over time, and provide more natural, human-like conversations with your customers.

Yes. GetMyAI is designed to capture visitor information through interactive conversations. It can qualify leads by asking the right questions (like budget, requirements, or timeline) and then automatically forward them to your sales team or CRM.

Yes. Your AI agent never sleeps—it's available 24/7 to answer queries, qualify leads, and assist customers even when your team is offline.

Yes. GetMyAI supports multiple languages, making it easier to engage a global audience and capture leads from different regions.

Yes. GetMyAI can directly push captured leads into your CRM, email marketing platform, or sales pipeline—so your team can follow up instantly.

You can train GetMyAI with your FAQs, documents, or service details. It uses AI to adapt and generate relevant answers while following your instructions for lead qualification or customer support.

No. Installing the GetMyAI chatbot is simple and does not involve any programming. The platform provides an embed code that you can copy and paste into your website, and the chatbot activates as soon as it is added.

Yes. You can connect GetMyAI with WordPress, Shopify, and Wix without any complications. You can add the chatbot by using plugins, custom HTML blocks, or integration settings provided in each platform.

Yes. The chatbot can respond to FAQs automatically once it is trained with your documents, website links, and other materials. It reviews the information you provide and delivers clear, accurate answers to customer questions.

Yes. GetMyAI is equipped to handle both sales questions and customer service requests. It helps guide visitors, gathers the information you need, resolves routine questions, and passes more detailed issues to your team when necessary.

Yes. Small businesses benefit significantly from using an AI chatbot. It will provide instant responses, capture leads, reduce workload, and help improve customer satisfaction without requiring a large support team.

Yes, you can use the same bot on multiple websites.

Yes, you can change the avatar or image on the bot, even with your own picture.

An AI chatbot agent is a system that answers questions and supports users by understanding intent and context. It responds using the information you provide, delivering consistent and instant replies across customer conversations.

AI chatbots use natural language processing to interpret what users mean rather than matching keywords. This allows them to understand intent, context, and phrasing variations, resulting in clearer and more relevant responses.

Unlike rule-based bots, AI chatbots do not rely on fixed scripts. They respond dynamically based on meaning and context, allowing more flexible conversations and reducing the need for constant manual rule creation.

AI chatbots assist support teams by handling repetitive questions and routine requests. This frees human staff to focus on complex issues, customer relationships, and problem-solving that require judgment and experience.

Yes. You can train the chatbot using your documents, FAQs, and website content. The chatbot relies entirely on the material you provide, so accurate and up-to-date information directly improves response quality.

Accuracy improves when teams regularly update documents or add new Q&A entries. Reviewing unanswered questions and removing outdated files ensures responses remain aligned with current policies and information.

Yes, when trained with clear manuals, policies, and technical documents. The chatbot retrieves information based on meaning, allowing it to explain detailed topics consistently as long as the source material is accurate.

AI chatbots require minimal maintenance, but updating documents and reviewing unanswered questions helps maintain accuracy. The system does not change content on its own and depends on what teams provide.

AI chatbots handle large volumes of conversations simultaneously, allowing businesses to support more users without increasing team size. Response speed and quality remain consistent even during peak traffic periods.

Yes. The system is designed to manage many conversations at once without slowing down. Whether traffic increases gradually or suddenly, users continue to receive fast and reliable responses.

Yes. Instant answers reduce waiting time and confusion. Clear and consistent responses help users find information quickly, encouraging longer interactions and improving overall satisfaction with your digital experience.

By answering questions immediately and guiding users through the next steps, chatbots reduce friction in decision-making. This helps visitors move forward confidently, whether booking, enquiring, or requesting further information.

Yes. The chatbot can collect contact details, ask qualifying questions, and pass structured information to teams. This helps focus follow-ups on relevant enquiries while maintaining a consistent experience for visitors.

Analytics show conversations, messages, response feedback, engagement trends, activity by channel, and geographic reach. These insights help teams understand usage patterns and refine content based on real interactions.

Yes. By reviewing chat logs and unanswered questions, teams can spot repeated issues. This highlights where documents need improvement or where clearer explanations should be added.

Yes. The chatbot adapts to different devices and screen sizes, allowing users to interact easily on mobile phones, tablets, or desktops without changes to functionality.

Yes. The chatbot maintains context within conversations, allowing it to respond consistently without users repeating themselves. This creates smoother interactions and a more natural experience.

Uploaded files are stored securely, and only authorised team members can manage content. Access controls remain within the workspace, helping ensure customer and business data stays protected.

Yes. Teams can use the chatbot to access policies, procedures, and internal documentation. This reduces repetitive questions and helps employees find accurate information quickly.

Many businesses notice improvements soon after deployment. Faster response times, reduced workload, and clearer customer interactions often become visible once the chatbot is trained and actively used.