Connect

Decide how users meet your agent, configure the chat surface, and control where embeds are allowed.

The Connect page is where you generate embeds. Choose a floating chat bubble or an inline iframe depending on your site layout.

• Select Chat Bubble as the embed type.
• Define allowed origins (comma-separated domains). Empty means it only works on the current site.
• Click Create Embed to generate a script, then paste it into your HTML to display the floating widget.

• Choose Iframe when you need the chat inside a specific section.
• Copy the script or iframe code straight from the dashboard.
• Paste it into the head, before </body>, or within a dedicated container.

• Display Name and Initial Messages for greetings.
• Suggested Messages and Message Placeholder to guide users.
• Collect User Feedback toggles thumbs-up or thumbs-down.
• Regenerate Messages to retry answers and Dismissible Notice for banners.
• Footer controls for disclaimers or policy links.
• Initial message pop-ups to time proactive nudges.

• Switch between light and dark themes.
• Upload profile pictures and chat icons.
• Pick user message colors and chat bubble hues to match your brand.
• Align the chat bubble button wherever it best fits your layout.

Use Public Access when anyone should reach the chat.

Use Private Access for admins-only testing—private agents disappear from embeds until re-enabled.