The General Data Protection Regulation (GDPR) defines how personal data must be handled for individuals and organisations in the European Union (EU) and European Economic Area (EEA). GetMyAI processes personal data in accordance with GDPR requirements, with a practical focus on lawful processing, accountability, and responsible data handling based on current platform capabilities.
This page provides a high-level overview. Detailed information is available in the supporting documentation.
As a data subject under GDPR, you have the following rights:
Requests can be submitted to support@getmyai.ai and are handled within applicable regulatory timelines.
Only data required to operate and support the platform is collected.
Data is processed only for defined, service-related purposes.
Data is retained based on plan and operational requirements.
Clear information is provided about how data is processed and protected.
Depending on the context, GetMyAI may act as a controller or processor when operating as a business AI chatbot for organisations.
Account management, authentication, billing, and platform administration.
Processing customer-submitted data on behalf of organisations under contractual terms.
Where applicable, processing responsibilities are governed by contractual terms.
Based on platform usage, GetMyAI may process:
This data is used only to operate the service, provide support, maintain security, and meet legal or contractual obligations. Personal data is not sold or shared for unrelated purposes.
Enterprise data is logically separated within a multi-tenant architecture, supporting organisations that require a secure AI chatbot for regulated business environments.
Access to data is restricted to authorised personnel only, helping maintain a trusted AI chatbot for customer-facing use.
Data provided to AI models is used solely to generate requested outputs, supporting strong AI agent privacy, and is not used to train shared or global models.
Data retention depends on the service plan:
Deleted data is removed from backups within 7 days, subject to legal obligations.
GetMyAI applies technical and organisational measures to protect personal data, including:
Customer data is hosted on AWS infrastructure located in the United States (us-east-1). Where data is processed outside the EU or EEA, transfers occur through established cloud providers with appropriate safeguards.
Our compliance information is reviewed and updated as regulatory requirements, product capabilities, or operational practices change. This approach helps organisations adopt a trusted AI chatbot while maintaining transparency and regulatory alignment.
For detailed information about how GetMyAI manages data protection, security, and regulatory responsibilities, access our full compliance documentation or contact our team.
Questions about data protection, security, or compliance?