Shopper Starts
A customer begins a conversation with your AI Concierge. The shopper asks a question or describes what they're looking for.
Why Visual Avatars?
From Browsing to Buying with a More Human Shopping Experience
Shopping online can leave customers with plenty of questions and no one to ask. AI Visual Avatar gives your AI Concierge a more human way to help, guiding shoppers through products, comparisons and purchase decisions with natural voice conversations.
28%
Higher Conversion Rates
AI-powered visual avatars and personalized shopping assistants can improve ecommerce conversion rates compared with standard static storefronts.
17%
Conversion Lift
Retailers have observed higher conversion when shoppers interact with a visual avatar for 90 seconds or longer.
87.3%
Customer Satisfaction
LLM-powered visual avatars have reported higher CSAT than traditional text-only decision-tree chatbots in customer interactions.
$4+
Cost Avoided Per Contact
Interactive digital humans can avoid more than $4 in costs for each routine inquiry resolved without live representative involvement.
How Avatar Guides Every Conversation
From First Conversation to Confident Purchase
The AI Visual Avatar adds a voice-enabled, human-like interface to your AI Concierge, using the same ecommerce knowledge and conversation logic to guide shoppers through their buying journey.
AI Concierge Understands
It uses your product catalog and other trained knowledge to understand the shopper's request.
Avatar Responds
Julie delivers the response through spoken voice, with synchronized lip movements that make the conversation feel more natural.
Shopper Decides
The shopper can receive product guidance, comparisons and other assistance through the conversation.
You Improve
Use Activity, Q&A and Analytics to review interactions and improve your AI Concierge over time.
- Shopper types a question
- Reads a text response
- Searches through product information
- Compares options manually
- Continues browsing alone
56%Search UX Failure Rate
55%Purchase Abandonment
127 secSession Duration
- Shopper speaks or interacts naturally
- AI Concierge understands the request
- Avatar responds with spoken voice
- Lip movements synchronize with speech
- Shopper receives conversational guidance
3×Faster Product discovery
70%First-contact resolution
53%Longer Session duration
Why E-commerce Brands Choose Julie
Shopping GuidanceProducts & Comparisons
Customer AssistanceAnswers by Voice
Leads & AppointmentsCaptured in Conversation
Continuous ImprovementActivity, Q&A & Analytics
Human-Like VoiceSynchronized Lip Movements
GetMyAI AI Visual Avatar
Give Your AI Concierge a Face and Voice
Turn product questions into conversations shoppers can actually have. Let Julie speak with customers, help them explore products, and guide them through the buying journey.
Online Shopping Challenges
Every Unanswered Question Costs You a Sale
Customers rarely leave because they can't find products. They leave because they can't get the confidence they need to buy. When questions go unanswered, comparisons become difficult, or shoppers hesitate, abandoned carts become lost revenue.
The Specialized AI Concierge Benefits
What the AI Visual Avatar Can Do for Your Store
Meet Julie, your AI Visual Avatar, helping shoppers move from questions to product recommendations, comparisons, and purchase decisions through natural voice conversations.
Business Workflow
Help Shoppers Find the Right Products Faster
Guide customers through product discovery with spoken conversations instead of leaving them to browse alone.
- Recommends products based on customer questions and preferences
- Compares products to simplify buying decisions
- Presents product cards while explaining recommendations
Trust and Compliance
Built to Meet Enterprise Security Standards
Built for privacy-first operations with secure, compliant AI across every voice-enabled shopping conversation.
GDPR
Shopper Data Handled the Way EU Law Requires
GetMyAI supports lawful data collection, consent management, and customer privacy rights, including access, correction, and deletion requests across AI Visual Avatar conversations, shopping interactions, lead capture workflows, and customer engagement channels throughout supported regions.
SOC 2 + ISO 27001
Security Controls Your Procurement Team Will Ask For
GetMyAI applies structured security governance, role-based access controls, risk monitoring, and operational safeguards designed to align with enterprise procurement expectations across AI Visual Avatar deployments, integrations, customer interactions, internal systems, and connected business workflows.
EU AI Act
Privacy and AI Transparency Across Every Market
GetMyAI supports AI transparency requirements, behavioral data handling controls, consumer opt-out workflows, and privacy-focused customer interaction management to help businesses operate AI Visual Avatars responsibly across regulated markets and evolving international AI compliance frameworks.
Language Support
Speak to Every Customer in Their Preferred Language
GetMyAI supports multilingual conversations, letting customers communicate naturally in their preferred language while your AI agent delivers consistent responses.
Enterprise Platform
Built for Enterprise Voice-Enabled Commerce
Deploy, manage, and improve your AI Visual Avatar with enterprise-ready capabilities designed for secure, scalable shopping conversations.
- Voice-Enabled Experiences
- Centralized Knowledge Base
- Omnichannel Deployment
- Analytics & Reporting
- Security & Compliance
Enterprise Capability
Voice-EnabledExperiences
Some purchases feel easier when shoppers can hear who they are speaking with. Julie presents your AI Concierge through spoken responses and synchronized lip movements, with configurable voice gender and speaking speed so every conversation matches your store.
Voice-Enabled Experiences
Enterprise Capability
Voice-EnabledExperiences
Some purchases feel easier when shoppers can hear who they are speaking with. Julie presents your AI Concierge through spoken responses and synchronized lip movements, with configurable voice gender and speaking speed so every conversation matches your store.
Centralized Knowledge Base
Enterprise Capability
Centralized KnowledgeBase
Shoppers expect accurate answers, even as your catalog changes. The avatar speaks from your AI Concierge's product catalog, website content, documents, Q&A and FAQs, giving every spoken response one trusted, up-to-date source.
Omnichannel Deployment
Enterprise Capability
OmnichannelDeployment
Add the avatar as the presentation layer for your AI Concierge on your ecommerce website, then extend the same conversations to other supported channels with centralized conversation management from one dashboard.
Analytics & Reporting
Enterprise Capability
Analytics &Reporting
Review avatar conversations through Activity, close gaps with Q&A, and measure shopper engagement through Analytics, then use those insights to improve your AI Concierge over time.
Security & Compliance
Enterprise Capability
Security &Compliance
Give the right people the right level of access without compromising security. Control who can configure, manage and train the avatar with secure team collaboration, protected knowledge management and configurable public or private deployment.
Need Clarification?
FAQs
You can add an AI Visual Avatar to your AI Concierge for Ecommerce. Configure the avatar's voice settings, including voice gender and speaking speed, and preview available voices before selecting one. The avatar then presents your AI Concierge through spoken responses and synchronized lip movements.
GetMyAI offers the AI Visual Avatar as a separately priced capability for AI Concierge. The exact cost depends on the applicable plan and current pricing, so check the current GetMyAI pricing for the latest details.
The AI Visual Avatar works as the presentation layer for your AI Concierge on your ecommerce website. It uses the AI Concierge's existing product catalog, website content, documents, Q&A, FAQs, and other supported knowledge to power conversations with shoppers.
AI Visual Avatars can make ecommerce interactions more engaging by helping shoppers ask questions, explore products, compare options, and receive guidance throughout the buying journey, which helps increase sales.
Next Step
Give Your AI Concierge a Face and Voice
Turn product questions into conversations shoppers can actually have. Let Julie speak with customers, help them explore products, and guide them through the buying journey.