Product Questions Go Unanswered
Shoppers want quick answers about products, sizes, compatibility, shipping and policies. Waiting for support or searching through multiple pages often interrupts the buying journey.
Why Visual Avatars?
From Browsing to Buying with a More Human Shopping Experience
Shopping online can leave customers with plenty of questions and no one to ask. AI Visual Avatar gives your AI Concierge a more human way to help, guiding shoppers through products, comparisons and purchase decisions with natural voice conversations.
28%
Higher Conversion Rates
AI-powered visual avatars and personalized shopping assistants can improve ecommerce conversion rates compared with standard static storefronts.
17%
Conversion Lift
Retailers have observed higher conversion when shoppers interact with a visual avatar for 90 seconds or longer.
87.3%
Customer Satisfaction
LLM-powered visual avatars have reported higher CSAT than traditional text-only decision-tree chatbots in customer interactions.
$4+
Cost Avoided Per Contact
Interactive digital humans can avoid more than $4 in costs for each routine inquiry resolved without live representative involvement.
Online Shopping Challenges
Every Unanswered Question Costs You a Sale
Customers rarely leave because they can't find products. They leave because they can't get the confidence they need to buy. When questions go unanswered, comparisons become difficult, or shoppers hesitate, abandoned carts become lost revenue.
Browsing Doesn't Feel Like Shopping
Traditional ecommerce leaves customers browsing alone. Without guidance, recommendations, or product comparisons, finding the right product becomes slower and more frustrating.
Text Conversations Feel Impersonal
Text chat can answer questions, but it doesn't recreate the confidence of speaking with someone. High-value purchases often benefit from more natural, face-to-face conversations.
Your Sales Team Can't Be Available 24/7
Customers shop at every hour. When no one is available to answer questions or recommend products, potential sales opportunities are lost.
The Specialized AI Concierge Benefits
What the AI Visual Avatar Can Do for Your Store
Meet Julie, your AI Visual Avatar, helping shoppers move from questions to product recommendations, comparisons, and purchase decisions through natural voice conversations.
Help Shoppers Find the Right Products Faster
Guide customers through product discovery with spoken conversations instead of leaving them to browse alone.
- Recommends products based on customer questions and preferences
- Compares products to simplify buying decisions
- Presents product cards while explaining recommendations
Answer Shopping Questions Naturally
Provide instant voice-enabled answers using the same AI Concierge trained on your product catalog and business knowledge.
- Explains products, policies, shipping and returns
- Reads responses aloud with synchronized lip movements
- Delivers consistent answers using the same AI agent
Turn Conversations into Business Opportunities
Continue the customer journey by collecting leads or scheduling meetings without interrupting the conversation.
- Capture customer information through conversational forms
- Book meetings using connected scheduling platforms
- Qualify visitors before handing them to your team
Keep Every Shopping Conversation Improving
Every interaction helps you better understand customer needs and refine your AI Concierge over time.
- Review conversations through Activity
- Improve unanswered questions with Q&A
- Measure engagement through Analytics
How Avatar Guides Every Conversation
From First Conversation to Confident Purchase
The AI Visual Avatar adds a voice-enabled, human-like interface to your AI Concierge, using the same ecommerce knowledge and conversation logic to guide shoppers through their buying journey.
Shopper Starts
A customer begins a conversation with your AI Concierge. The shopper asks a question or describes what they're looking for.
AI Concierge Understands
It uses your product catalog and other trained knowledge to understand the shopper's request.
Avatar Responds
Julie delivers the response through spoken voice, with synchronized lip movements that make the conversation feel more natural.
Shopper Decides
The shopper can receive product guidance, comparisons and other assistance through the conversation.
You Improve
Use Activity, Q&A and Analytics to review interactions and improve your AI Concierge over time.
The Difference
Text-Only Shopping vs AI Visual Avatar
A faceless chat bubble answers questions. Julie speaks with shoppers, guides discovery, and helps them buy with confidence.
Text-Only Shopping
Vs
With AI Visual Avatar
Shopper types a question
Interaction
Shopper speaks or interacts naturally
Reads a text response
Understanding
AI Concierge understands the request
Searches through product information
Response
Avatar responds with spoken voice
Compares options manually
Presentation
Lip movements synchronize with speech
Continues browsing alone
Guidance
Shopper receives conversational guidance
56%
Search UX Failure Rate
55%
Purchase Abandonment
127 sec
Session Duration
3×
Faster Product Discovery
70%
First-Contact Resolution
53%
Longer Session Duration
FAQ'S
Answers to Your Most Frequently Asked Questions
You can add an AI Visual Avatar to your AI Concierge for Ecommerce. Configure the avatar's voice settings, including voice gender and speaking speed, and preview available voices before selecting one. The avatar then presents your AI Concierge through spoken responses and synchronized lip movements.
GetMyAI offers the AI Visual Avatar as a separately priced capability for AI Concierge. The exact cost depends on the applicable plan and current pricing, so check the current GetMyAI pricing for the latest details.
The AI Visual Avatar works as the presentation layer for your AI Concierge on your ecommerce website. It uses the AI Concierge's existing product catalog, website content, documents, Q&A, FAQs, and other supported knowledge to power conversations with shoppers.
AI Visual Avatars can make ecommerce interactions more engaging by helping shoppers ask questions, explore products, compare options, and receive guidance throughout the buying journey, which helps increase sales.
Ready When You Are
Give Your AI Concierge a Face and Voice
Turn product questions into conversations shoppers can actually have. Let Julie speak with customers, help them explore products, and guide them through the buying journey.
Build Your AI Concierge With An Avatar